TERMS OF SERVICE

1. Introduction

Welcome to Eagle Shine Mobile Detailing. By booking our services, you agree to the following terms and conditions. Please read them carefully.

2. Business Information

  • Business Name: Eagle Shine Mobile Detailing

  • Contact Information:

    • Address: [Your Business Address]

    • Phone: [Your Business Phone Number]

    • Email: [Your Business Email]

  • Business Hours: [Your Business Hours]

3. Services Provided

We offer a range of auto detailing services, including:

  • Exterior detailing

  • Interior detailing

  • Full detailing packages

  • Weekly, bi-weekly, and monthly maintenance plans

Certain services may have specific exclusions or limitations, which will be communicated during booking.

4. Payment Terms

  • Accepted Payment Methods: [List of Accepted Payment Methods]

  • Payment Due: Payment is due upon completion of services unless otherwise agreed.

  • Refund Policy: We offer a satisfaction guarantee. If you’re not completely happy with our service, we will make it right or provide a refund.

5. Appointment Scheduling and Cancellations

  • Scheduling: Appointments can be scheduled via phone or email.

  • Rescheduling: Clients can reschedule appointments by contacting us at least 24 hours in advance.

  • Cancellations: Cancellations must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.

6. Recurring Maintenance Plans

  • Plan Options: We offer weekly, bi-weekly, and monthly maintenance plans with no contracts or obligations.

  • Rescheduling: Clients can easily reschedule if they’re out of town.

  • Reminders: Clients will receive reminder texts before their appointment and a friendly heads-up text before we arrive.

  • Plan Changes/Cancellations: Plans can be changed or canceled at any time without penalty.

7. Client Responsibilities

  • Vehicle Access: Clients must provide access to the vehicle at the scheduled time.

  • Personal Items: Clients should remove personal items from the vehicle prior to service.

  • Pre-existing Conditions: Clients must inform us of any pre-existing damage or issues with the vehicle.

8. Privacy Policy

  • Information Collection: We collect client information to provide our services.

  • Information Use: Client information is used solely for scheduling and service purposes.

  • Information Protection: We do not share client information with third-party vendors.

9. Liability and Disclaimers

  • Limitations of Liability: Eagle Shine Mobile Detailing is not responsible for any pre-existing damage or loss.

  • Service Outcomes: While we strive for perfection, results may vary based on the vehicle’s condition.

10. Modifications and Updates

  • Policy Updates: These terms of service may be updated periodically.

  • Notification: Clients will be notified of any changes to the terms of service.

11. Governing Law

  • These terms are governed by the laws of [Your State/Country].

12. Contact Information

For any questions or concerns regarding our Terms of Service, please contact us at:

  • Phone: [Your Business Phone Number]

  • Email: [Your Business Email]