FAQs
1. What services does Eagle Shine Mobile Detailing offer?
Eagle Shine offers a wide range of detailing services for cars, boats, RVs, motorcycles, and golf carts. Our services include exterior detailing, interior detailing, full detailing packages, and weekly, bi-weekly, and monthly maintenance plans.
2. How do I schedule an appointment?
Scheduling an appointment is easy! Simply call or email us with your preferred date and time, and we’ll arrange a convenient time for our mobile detailing service to come to you. We strive to confirm all appointments promptly and aim to respond to all inquiries within 24 hours.
3. What areas do you serve?
We proudly serve Southwest Florida, including Collier and Lee counties.
4. What if I need to reschedule or cancel my appointment?
You can reschedule or cancel your appointment by contacting us at least 24 hours in advance. This allows us to accommodate other clients. Failure to provide 24 hours' notice may result in a cancellation fee.
5. What types of payment do you accept?
We accept various payment methods, including cash, credit/debit cards, and online payments.
6. Do you offer a satisfaction guarantee?
Yes, we offer a satisfaction guarantee. If you’re not completely happy with our service, we will make it right or provide a refund.
7. Can I sign up for a recurring maintenance plan?
Absolutely! We offer weekly, bi-weekly, and monthly maintenance plans with no contracts or obligations. This ensures your vehicle remains in top-notch condition.
8. How do your reminder texts and heads-up notifications work?
We send reminder texts before your appointment to ensure you remember the date and time. Additionally, you’ll receive a friendly heads-up text before our arrival.
9. What products do you use?
We use the best products available in the market to ensure high-quality results. Our products are safe for your vehicle and the environment.
10. Are there any vehicles you do not service?
We service a wide range of vehicles, including cars, boats, RVs, motorcycles, and golf carts. If you have a unique or specialty vehicle, please contact us to ensure we can meet your specific needs.
11. How long does a detailing service typically take?
The duration of our detailing services varies based on the package selected and the condition of the vehicle. Typically, services can range from 1 to 4 hours for cars and longer for larger vehicles like boats and RVs.
12. Do I need to be present during the detailing service?
While it’s not necessary for you to be present, we do ask that you provide access to your vehicle and remove any personal items before the appointment.
13. What happens if the weather is bad on the day of my appointment?
If the weather conditions are not suitable for detailing, we will contact you to reschedule your appointment at the earliest convenience.
14. How often should I detail my vehicle?
For optimal results, we recommend detailing your vehicle every 4-6 months. However, our maintenance plans are designed to keep your vehicle looking its best year-round.
15. What should I do to prepare my vehicle for detailing?
Please remove all personal items from your vehicle and ensure we have access to your car, boat, RV, motorcycle, or golf cart. This helps us perform the service more efficiently.
16. Will the detailing remove all stains and scratches?
While our detailing services are highly effective, some stains and scratches may be beyond repair. We will assess your vehicle and inform you of any limitations before we begin.
17. Can I customize my detailing package?
Yes, we offer customizable packages to meet your specific needs. Contact us to discuss your requirements, and we’ll tailor a package just for you.
18. How do I know which detailing package is right for me?
Our team can help you select the best package based on your vehicle’s condition and your preferences. Feel free to contact us for personalized recommendations.
19. Do you offer gift certificates?
Yes, we offer gift certificates. They make a great gift for friends and family who love keeping their vehicles in pristine condition.
20. How can I contact you for more information?
You can reach us by phone at [Your Business Phone Number] or email at [Your Business Email]. We’re always happy to answer any questions you may have.