PRIVACY POLICY

1. Introduction

Eagle Shine Mobile Detailing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our services, you agree to the terms of this policy.

2. Information We Collect

  • Personal Information: We collect personal information that you provide to us, including your name, address, phone number, email address, and payment information.

  • Service Information: We collect details related to the services you book with us, including the type of service, date, and location.

  • Usage Information: We may collect information about how you interact with our website and services, such as your IP address, browser type, and pages visited.

3. How We Use Your Information

  • Service Provision: To provide, manage, and personalize our auto detailing services.

  • Communication: To communicate with you regarding your appointments, send reminders, and respond to your inquiries.

  • Payments: To process payments for our services.

  • Improvement: To improve our services, website, and customer experience.

  • Marketing: To send you promotional offers and updates about our services (you can opt out at any time).

4. Information Sharing and Disclosure

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and scheduling tools. These providers are contractually obligated to keep your information confidential and secure.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and access controls.

6. Your Rights and Choices

  • Access and Update: You have the right to access and update your personal information at any time. Contact us to make changes.

  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site and enable certain functionalities. You can control cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Phone: [Your Business Phone Number]

  • Email: [Your Business Email]

  • Address: [Your Business Address]

10. Effective Date

This Privacy Policy is effective as of [Effective Date].